Our S.M.A.R.T. Product Development Process

We believe in a structured yet flexible approach to product development. Our process ensures that each stage is meticulously planned and executed, paving the way for your product’s success. We call this the S.M.A.R.T. Product Development Model: Skillful, Marketable, Accelerated, Responsive, and Targeted.
Awards and Recognition
More awards than any other design firm in our niche





Why Our S.M.A.R.T. Model Works
Our S.M.A.R.T. Product Development Model stands out as a comprehensive approach tailored to meet the unique challenges of small businesses and startups. By focusing on key principles, we ensure that each product we develop is not only functional and innovative but also strategically positioned for market success. Here's why our model is effective and trusted by many:
Skillful
Leveraging decades of experience and expertise, we ensure that every product is designed to the highest standards.
Marketable
Our strategic approach ensures that your product is not only functional but also has a strong market appeal.
Accelerated
We streamline the development process to bring your product to market in record time.
Responsive
Our team is always available to address your concerns and make necessary adjustments to keep your project on track.
Targeted
We focus on your specific needs, goals, and budget, ensuring that every aspect of the product development process is aligned with your vision.
What to find out more?
Our client-centric process ensures that your vision guides every phase, from initial sketches to rigorous simulations and prototyping, ultimately refining your product for successful market entry.
Developing Products for 20+ Years
MAKO Design has spent over 20 years creating, testing, refining, and perfecting the industrial design process required to create global caliber products, specifically for startups, small manufacturers, home inventors, and eCommerce brands.
Through our intense focus on product design services for small businesses, we ensure perfect alignment with your product vision and help you succeed in every way. Our industrial design services are tailored to designing your product to a modern and top-tier caliber while also being able to execute quickly and efficiently, all at small business budgets. We created this product development niche back in 1999, and we’re still leading it today focusing on that same business model over 20 years later.
Our Product Development Work
Innovative solutions, successful launches.
Tri-Plunger
With help from TriMech (formerly MAKO), Bob Ginther, a Household Product Inventor, walked into a big box retailer and sold his first batch of Tri-Plunger
Performa Gym Lock
TriMech (formerly MAKO) assisted with a new Gym Lock Design for Product Distribution Company Performa
PetBot
TriMech (formerly MAKO) provided Industrial Design, Mechanical Engineering, and Prototyping of the PetBot consumer electronic product.
Gain all of the Knowledge You Need to Succeed
Our product design startup platform is a hub for education and success in product development, launch, and scale. Access podcasts, articles, eBooks, mentorship, and essential tools for your success.
How does it work
A Step-by-Step Guide to the Process
At MAKO, we pride ourselves on a meticulous and transparent process that ensures quality and efficiency. Here’s an inside look at how we bring your projects to life, from concept to completion.

01
Initial Consultation and Planning
Our journey begins with an initial consultation where we discuss your vision, goals, and requirements. This step is crucial as it helps us understand your needs and tailor our approach accordingly. We believe in open communication and ensure that all stakeholders are on the same page before we move forward.
Once we have a clear understanding, we move into the planning phase. Here, we outline the project scope, timelines, and resources needed. Detailed planning ensures that we stay on track and deliver on our promises without any surprises.

02
Design and Development
With a solid plan in place, our design team gets to work. Using the latest tools and technologies, we create detailed designs and prototypes. This phase is highly collaborative, with regular feedback sessions to ensure the designs align with your vision.
Next, our development team takes over. They transform the designs into functional products, whether it's a website, application, or physical product. Our developers follow best practices and industry standards to ensure high-quality results.

03
Testing and Quality Assurance
Testing is a critical part of our process. We conduct thorough testing to identify and fix any issues. This includes functionality tests, performance checks, and user experience evaluations. Our goal is to ensure that the final product is not only functional but also delightful to use.

04
Launch and Deployment
After rigorous testing, we move to the launch phase. We deploy the product in a live environment and monitor it closely to ensure everything runs smoothly. Our team is on standby to address any issues that might arise during the initial launch period.

05
Post-Launch Support and Maintenance
Our commitment to you doesn’t end at launch. We offer ongoing support and maintenance to ensure your product continues to perform well. Whether it's regular updates, troubleshooting, or adding new features, we are here to help you succeed in the long term.

06
Continuous Improvement
We believe in continuous improvement. We regularly gather feedback and analyze performance to find areas for enhancement. This iterative process helps us keep your product up-to-date and relevant in a constantly evolving market.
Our process is designed to be transparent, efficient, and client-focused. We strive to deliver exceptional results by combining thorough planning, innovative design, meticulous development, and comprehensive support.
Want to get started?
Whether you're a small business, eCommerce, or a startup, our tailored approach ensures that your product is not only functional and market-ready but also strategically positioned for success. We are committed to being your trusted partner, providing ongoing support and continually improving to meet your evolving needs.
Let's bring your vision to life together.






