The 4 Most Important Characteristics of Conversational AI

Conversational AI is everywhere, as both consumers and businesses are looking for ways to interact with technology more humanly. Conversational AI is the next step in the evolution of human-machine interactions, allowing you to build applications that can understand natural language and respond with appropriate responses based on context and user preference.

Natural language understanding (NLU)

Natural language understanding (NLU) is a subset of artificial intelligence that focuses on understanding human language. It is a combination of natural language processing (NLP), machine learning (ML), and deep learning. NLU is used in chatbots, voice assistants, and other conversational interfaces.

NLP focuses on parsing sentences to break them down into different parts of speech like nouns or verbs. ML has been around for a while now but only recently has it been able to accurately interpret human speech thanks to advancements in deep learning algorithms like neural networks.

The main function …